Product Manager - Buy Flow

Melbourne, AU

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Posted 1 week ago

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. 
At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.
The role
The Product Manager within the Buy Flow team will be responsible for continually improving the experience small business customers have when they purchase a Xero subscription. Ultimately this will result in improved customer conversion rates due to small businesses finding it easier to purchase our software.
The immediate team you would be joining consists of a highly motivated group of people with a cross-functional skill set covering product management, product design, engineering, and data insights. Outside of this there are a range of other teams and functions that provide support in your role.
The  Product Manager  within the Buy Flow  team will be responsible for helping set the vision for the team and continually improving the experience small business customers have when they buy a Xero subscription. Ultimately this will result in improved customer conversion rates brought about because small businesses find it easier to purchase Xero.

You will

  • Be part of an empowered, talented, cross-functional team focussed on continually delivering value to Xero’s small business customers
  • Work for a leading global SaaS business that is making life easier for small business around the globe
  • Realise the benefits of significant flexibility in order to do your best work, whilst balancing the needs of life outside of Xero

The type of person we’re looking for is:

  • An expert problem solver
  • A collaborative, people first leader
  • Has a growth mindset
  • Strategic and thinks deeply about their problem space
  • A strong communicator and evangelist for their space
  • Obsessed about the customer

This person has:

  • Deep product management experience in an online businesses (SaaS preferred)
  • Spent time optimising funnels/workflows and understands the drivers to improve conversion
  • Agile software development experience
  • Worked with business leaders and stakeholders to drive commercial outcomes
  • Lead software development projects at scale
  • Shaped/influenced the product strategy, roadmaps and long term plans for teams
  • Worked with mixed teams (permanent and contractor) with onshore/offshore development models (preferred)
  • The ability to break down complex problems, deliver real-world business outcomes and handle changing priorities
  • The ability to influence other teams and functions in a matrix environment
  • A love for building quality software that customers love and a deep understanding of design thinking and performance analytics
  • The ablity to work closely with technical and non-technical users in parallel
Why Xero?
At Xero we support many types of flexible working arrangements that allow you to balance your work, your life and your passions. We offer a great remuneration package including shares plus a range of leave options to suit your well-being. Our work environment encourages continuous improvement and career development and you’ll get to work with the latest technology.  
Our collaborative and inclusive culture is one we’re immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully. We are a member of Pride in Diversity, in recognition of our inclusive workplace. So, from the moment you step through our doors, you’ll feel welcome and supported to do the best work of your life.
Job tags: Analytics Design thinking Engineering Product design Product management
Job region(s): Asia/Pacific
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